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Couple of typos in there, but hope you enjoy. Song: "Magnetized" by Eric Johnson. George Vaccaro was a For more, visit http://failblog.org. A frustrated customer attempts to resolve a massive billing discrepancy with Verizon Wireless over international data roaming charges. The call centers around a fundamental misunderstanding of decimal notation between dollars and cents, leading to a heated debate with multiple representatives and a manager.
We've all been there before: you receive your phone bill in the mail and find some dubious charge. But as one customer found, ...
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